In the communications age it has become increasingly apparent that the attitudes of peoples in other countries are important determinants of what a nation's foreign policy can accomplish. No longer can statesmen pursue their objectives mainly through government-to-government relationships. Those channels of diplomatic interaction and influence have been supplemented-indeed to a significant extent bypassed-by contacts running from governments to foreign publics, and across borders from people to people.
Oseth, John M.
"Repairing the Balance of Images: US Public Diplomacy for the Future,"
Naval War College Review: Vol. 38
, Article 5.
Available at: http://digital-commons.usnwc.edu/nwc-review/vol38/iss3/5